By now, your association should have a new collection policy in place that complies with the new HOA collection law that went into effect on January 1, 2014. When adopting a new policy, the association should not only ensure its compliance with the new law, it should also make sure it is consistent with its other
Governance
Who needs reserves?
If there is one thing people hate almost as much as an assessment increase, it is properly funding reserves. Some owners look at those lonely accounts, chock full of unused cash just sitting there, and think, "Hey, let’s use that money now! That way, we don’t have to raise assessments this year!" Other owners look at the reserves and wonder if perhaps it’s okay to defer reserve contributions until a time when finances loosen up.
Hogwash. Continue Reading Who needs reserves?
Selective Enforcement – Why’s Everybody Always Picking On Me?
Many times when enforcement action is started against an owner in a community, the first response is “Why are you picking on me? Everybody else is/has [fill in the blank – painted their house without ARC approval; installed new windows without ARC approval; modified their landscaping; left their trash cans out, etc.]” Then the formal response is accompanied by a dozen pictures of other homes in the community that have the same, or similar, violations. Face it, everybody who receives the enforcement letter from their association feels like they are being singled out, because they know at least one other person who has done exactly what they are accused of doing, and that other person hasn’t been reprimanded. Or have they?Continue Reading Selective Enforcement – Why’s Everybody Always Picking On Me?
Are You Feeling the Love?
For many folks, Valentine’s Day is traditionally thought of as a day of roses, chocolate, stuffed bears, hugs and kisses. I would like to get a bit off the traditional track of Valentine’s Day and wonder aloud if you are feeling the love in your HOA. So are you?
As homeowners, residents, board members and managers in…
HOA Information and Resource Office Releases 2013 Annual Report
Earlier today the Colorado HOA Information and Resource Office released its 2013 Annual Report. Interestingly, the number of complaints more than doubled – from 576 in 2012 to 1,248 in 2013 – but the number of people logging complaints only increased slightly from 309 complainants in 2012 to 327 in 2013. The most complaints…
Protection for the Board – D & O Insurance
We receive many calls from board members of homeowner association clients inquiring about complaints made by unhappy members of their communities and threats of lawsuits against the directors. The complaints run the full gamut from failure to enforce the governing documents, to unfair enforcement of the governing documents, to failure to abide by the governing documents or CCIOA, or any of a number of other complaints. Being a lawyer, I generally answer their question with one of my own – “You do have D & O insurance in place, don’t you?” I get a little worried when the answer is another question – “What’s that?”Continue Reading Protection for the Board – D & O Insurance
2014 New Year Resolutions for HOA Boards
Happy New Year from all of us at Winzenburg, Leff, Purvis & Payne! As we begin 2014, I thought I would continue with my annual tradition of providing HOA boards with New Year resolutions for consideration. This year, please consider the following resolutions with a focus on building community and putting a halt to disputes before they…
Time Is Running Out!
As Stephane Dupont previously blogged, effective January 1, 2014, Associations are required to have a new collection policy in place that complies with the HOA Debt Collection Bill (HB 1276). The new law requires collection policies to set forth certain procedures an Association must follow when collecting on a delinquent account.Continue Reading Time Is Running Out!
Have you Revised your Collection Policy Yet?
I previously blogged about the necessity of updating association collection policies and procedures as a result of recent legislative changes effective on January 1, 2014.
In addition to preparing a revised collection policy, associations are also required to send new collection notices which provide specific information to delinquent owners. The notices must provide the…
Constructively Managing Conflict in HOAs: Tip #4
As we near the end of our examination on how to constructively manage conflict in HOAs, let us take a moment to review the first three tips we have covered:
Tip #1: Be Real About What Is Bothering You
Tip #2: Listen, Listen, Listen!
Tip #3: Folks in a Conflict Must Strive to Use Neutral Language and Tone
These first three tips will be most effective if every individual engaged in the conflict is willing and committed to looking at their personal agenda, taking a moment to really listen to where the other person is coming from and to act like an adult in their interactions.
While utilizing these interpersonal skills should go a long way to resolving conflict, it may not be enough. As a result, the folks involved in the conflict should seriously consider the next tip:Continue Reading Constructively Managing Conflict in HOAs: Tip #4