As this series of blog entries continue to analyze what homeowners, board members and managers can do to constructively handle conflict in HOAs; we have already stressed the importance of folks understanding what is at the heart of a conflict and the importance of really listening to what the other individual is saying. However, the importance of using good interpersonal skills does not stop there.
Tip #3: Folks in a Conflict Must Strive to Use Neutral Language and ToneContinue Reading Constructively Managing Conflict in HOAs: Tip #3