May 2006

We have blogged here before about homeowner discontent with associations and the effect that discontent can have on the morale of volunteer board members and community association professionals. In a blog entry last week , CAI’s Chief Executive Officer Tom Skiba addressed the very same topic, echoing many of the sentiments expressed here.

The weather is warm, your Association’s pool is prepped for summer, and Memorial Day is just around the corner. Everything is fine until the owners currently contesting their Association debt (the same owners whose case is currently set for trial in one month) call to request the pool key. Their son’s birthday falls over the weekend and the whole family will be in town to celebrate at the pool. Your Association documents say the key can be withheld if the account of the owner is not in good standing. Do you give them the key?
Continue Reading The Pool Key: to Withhold or Not to Withhold